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Event Overview

With the introduction of the Aged Care Reform Bill 2018 and the Aged Care Royal Commission soon underway, the Aged Care sector is under enormous pressure to improve the performance of Australia’s 2700 aged care providers.

The 5th Annual Aged Care Procurement Conference will be held on 20-21 March 2019 in Sydney. The conference will bring together the country’s leading Procurement, Financial, Operational and Clinical professionals and Aged Care suppliers addressing the specific challenges of Aged Care Procurement.

The Aged Care Procurement Conference will focus on practical solutions and strategies to achieve best value in procurement in an environment of continually changing and highly demanding age care expectations. The Conference is for all levels of procurement expertise and addresses specific aged care procurement skills to improve your procurement practices to deliver savings and improved performance.

• Do you want to improve the daily operations of aged care services?
• Do you want to save time and money in sourcing supply quotes and negotiating terms?

If you are responsible for delivering cost savings, positioning your organisation for Aged Care reform, providing choice and ensuring quality service outcomes, then this conference should not be missed.

I look forward to seeing you in Sydney,

Nigel Wardropper, Managing Director, PASA

“Practical solutions and strategies to achieve best value in procurement”

12 Reasons to Attend

1. Share experiences, network and benchmark
2. Tangible take-aways and cost savings
3. Meet potential suppliers and identify opportunities for aggregation
4. Learn from practical case studies from aged care
5. How to implement procurement strategies to deliver more flexibility, reliability and immediacy
6. Identify specific aged care procurement skills to improve your procurement process
7. Understand the category management process and how to implement he it in aged care sector
8. Deliver quick wins and cost reduction
9. Understand compliance obligations of aged care suppliers
10. Be updated on the new legal, consumer and ethical demands on aged care procurement and support
11. Network and find opportunities to aggregate aged care buying opportunities
12. Latest insight, case studies and debate on current trends and future challenges that affect CPO’s, & Procurement practitioners.

Conference Topics

• Aged Care Royal Commission- implications for procurement
• Supplier compliance to the Aged Care Act
• Category Management implementation
• Proactive Procurement from transactional to strategic
• Challenging the key procurement challenges
• Suppliers panel for aged care
• How to review catering contracts
• Identify opportunities for food purchasing aggregation
• Hospitality procurement
• Asset management
• Reducing utility spend
• Procurement what went wrong

Who Should Attend

• Purchasing Officers, Procurement and Supply Managers; Contract and Tender Managers, Fleet Management, Hospitality, Facilities Managers; CFO/Financial Controllers, Senior Management, CEO/Boards, Providers from Aged and Home Care, Government.

• Senior Executives, Business development, sales/marketing managers from suppliers of products and services to the Aged Care sector.

• Advisors, consultants, lawyers, business development/sales managers from suppliers of support services to the Aged Care sectors.

• Three tiers of Government involved in Aged Care policy, reform and service delivery.

“How to balance cost control objectives, service delivery and compliance obligations”

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  • Day 1

    20th March 2019

  • The headwinds keep blowing in the face of Aged Care, but our Industry keeps persevering.  As the Industry readies itself for a Royal Commission, providers still need to remain focused on their strategies and get on with running a sustainable business.  In this segment, we will explore the headwinds and see how they are impacting the operations of RAC Providers across Australia.

    • Where are we in the scheme of things? An Industry Overview of Legislative Processes and Reviews
    • What does the data tell us about these changes and how is it different between Profit and Not for Profits organisations?
    • What steps are Providers taking to ensure they continue to run sustainable operations?

  • Facilitated discussion on roundtables on the following themes:

    • The Aged Care Royal Commission implications for procurement
    • Supplier compliance to aged care requirements

  • Under the new regulations, aged care providers’ will be legally accountable for safety and quality and an increase focus on client care, with providers having to prove their care and services are safe, effective and customer-centred. Find out Bethanie Aged Care is getting ready for the new compliance standards and risk management regime.

  • Aged Care is facing enormous challenges today, a highly competitive market, operating within financial constraints, whist needing to meet all the relevant legislative and compliance requirements. Procurement, if well positioned and aligned with the organisation can play a significant role in assisting the organisation to meet these objectives.  

    • How do you change the nature of your relationships with the business to ensure procurement is relevant?
    • How do you ensure your outcomes are broader than price?
    • How can you use technology to drive efficiencies and improve compliance?

  • How do we move from reacting to a need versus anticipating that need? 

    Being proactive and not reactive is about changing the mind set of organisations. Why do we procure and how does this meet our business objectives versus, we have always had a contract in place and it’s about to expire? The session will cover the methodology of establishing a baseline of an organisations procurement arrangements and developing strategy to support achieving business objectives and value. The strategy considers the capability and the procurement profile of the organisation and the supply markets that support that industry. Establishing a baseline makes it easier for an organisation to map out how procurement contributes to the business and where efficiency and improvements can be made.  It also helps an organisation to measure the performance of its procurement function and how it contributes to the business meeting their objectives.  

    • Category management structure
    • Building procurement capability
    • Challenges

    • How additional services can provide choice and new revenue streams
    • Overcoming challenges for introduction
    • What can be charged?
    • Considerations for new builds and older facilities

    • The Biggest Challenges facing Suppliers to Aged Care Procurement
    • Strengthening procurement through collaboration between buyers and sellers

  • So, what have we learned?

    Review of key learning points for the day plus identification of and discussion of issues that delegates still wish answers to

  • Day 2

    21st March 2019

    • Background on the old outsourced catering contract and agreement
    • Factoring in benefits of socialising, need for staff training and client feedback and complaints into new catering contracts
    • Improved outcomes from the new contracts what were the benefits for clinical outcomes, client experience and stakeholders
    • Insights to share

    • Research undertaken on aggregated procurement in aged care foodservices- why procurement matters and should be considered in foodservices
    • Foodservice system where aggregated procurement becomes essential and the procurement process (menu planning, equipment purchasing, production operations, storage etc)
    • Innovation and future trends in foodservice which create opportunities in foodservice to save time, money, support skill shortages, add choice to menu, meet cultural needs and meet the increasing expectation of the aged care sector

    • Procurement principles as applied to fleet management. (But isn’t Fleet just another transactional activity???  No, actually!)
    • Sustainability initiatives – which ones should you be focusing on and why?
    • Driver Safety – practical tips on making your fleet safer.
    • Technology – friend or foe?

  • Utility invoices are notoriously complex and varied making it difficult to identify utility spend and cost saving potential. This insightful presentation will show you how you can get significantly better visibility of your electricity and gas spend and most importantly, how you can use this to drive lowers costs.

  • The presentation will cover the risk involved with the purchase of heavy and breakable products on a site by site basis, instead of using a head-office authorised supplier. You will hear many horror stories of what can go wrong where managers, residents and kitchen staff are forced to purchase cases of wine and beer for the dining room or bar area of the facility. Apart from the risk when things go wrong there is considerable time off site. In addition to the weight of a case of wine is 16kgs and a case of beer is 15kgs, there are many opportunities for accident and injury. The interactive session featuring Interviewee, James McGuinness, Social Director Furlough House, Narrabeen NSW (73 years of age) on the process that his residence previously used and how he found a cost effective and safe alternative to this potentially harmful practice.

    My Cellars Direct is the largest supplier of wine beer and spirits to the Nursing Home and Aged Care sector in Australia.

    • The latest research and thinking about design for older people in integrated
    • communities/aged care environments - interpreting in architectural and interior design environments;
    • How to create calming and multi-dimensional settings by integrating art, architecture, interior and landscape design;
    • How to achieve comfort and safety and provide for a wide range of needs (cognitive, cultural, physical) in a spatially and operationally efficient way;
    • The importance of the sensitive use of light, colour, texture, aroma and sound

  • Procurement is a minefield with serious consequences for failing to follow process or deal with issues properly as they arise.  This presentation will examine the liability that arises during the running of a tender process, as well as provide plenty of real life war stories of issues that have arisen and how they were dealt with.  These issues include:

    • Failing to disclose material conflict of interest
    • Not opening and assessing tenders that were received on time
    • Taking IP of losing tenderers
    • Disclosing confidential information of incumbent
    • Changing the goalposts during tender processes
    • Changing the goalposts during the contract administration

  • Conference Wrap-up and Close

    Exhibitor Prize Draws


Pricing and Discounts

EARLY BIRD *BUYER 2 DAY TICKET – (EARLY BIRD ENDS January 18, 2019) $675 PLUS GST = $742.50 AUD

EARLY BIRD *VENDOR 2 DAY TICKET – (EARLY BIRD ENDS January 18, 2019) $1,050 PLUS GST = $1,155.00 AUD




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Thanks to our Sponsors

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Why you Should Sponsor or Exhibit

If you provide any of the following goods or services then you should not miss the AGED CARE PROCUREMENT CONFERENCE.

This event is specifically produced for the people who BUY the following:

Aged Care Services, Accident & Emergency Care, Administration, IT & Communications Software and Hardware, Nursing and other Health services, Aged Care & Disability services, General Medical, Medical Supplies, Pharmaceuticals, Food & Beverage, Furniture, Building design and construction, Cleaning, Waste management, Clothing, Recruitment, Energy Suppliers, Insurance

And a host of other supplies not listed.

To discuss which sponsorship opportunities would be best for you contact:

Vanessa Preece
T. 0490 803 313


Royal Randwick Racecourse

Address: Alison Rd, Randwick NSW 2031
Phone: (02) 9663 8400