The new role for Procurement in aged care –
post Royal Commission
The challenge facing Procurement in the aged care sector
Together with the lasting impact of the Covid pandemic, changes in aged care protocols are here to stay. The common denominator of both the Royal Commission and the pandemic will be the firm desire to raise standards of care for older Australians.
Inevitably, better care will cost more and the vast majority of aged care operators will not be able to bare such increases easily. And any increases in government funding over the short and medium term will never be enough to cater for our significantly aging population.
The challenge for procurement in the aged care sector is nothing less than to help redesign the operating cost model to ensure high standards of aged care remain affordable indefinitely.
This event traditionally brings together the largest gathering in the country of Aged Care Procurement Leaders and their teams. Over 200 attendees are expected to attend this 7th annual PASA Aged Care Procurement Conference at Royal Randwick Racecourse on 11/12th August 2021 – live and in person!
WHY YOU SHOULD ATTEND
- Hear directly from the Minister of Aged Care on the views of the federal government regarding the crucial role of procurement in the aged care sector post Royal Commission
- Learn from other procurement leaders in the aged care sector on how they are forging and prioritising their procurement strategies through a range of CASE STUDY presentations from aged care providers large and small
- Understand how vendors are innovating and working to meet the changing needs of the aged care sector post-Covid and post-Royal Commission particularly
- Network with your peers and industry experts both throughout the event, but also at pre-arranged networking opportunities during the programmes including frequent refreshment breaks and the complimentary drinks reception on the evening of Day One at 5pm.
WHO SHOULD ATTEND AND WHY
Buyers responsible for procurement of assets, goods or services for an aged care provider:
- Learn latest and best trends in aged care procurement and supplier/contract management
- Benchmark your current policies and procedures against industry best practice
- Build valuable relationships with fellow buyers
- Meet potential new suppliers in the extensive trade show
- Get out of the bubble of your own organisation and see how others are tackling the same issues you face on a day-to-day basis
Suppliers to the Aged Care Sector
- Meet key procurement decision makers and influencers from aged care providers. No other conference delivers you such a targeted audience
- Gain a better understanding of the challenges your customers are facing and how you might help address them
Don't miss this unique opportunity!
Meet potential new suppliers in the extensive trade show
ABOUT THE PROGRAMME
This 7th Annual PASA Aged Care Procurement Conference will focus on how procurement can deliver against this challenge and will address the most critical procurement capabilities to deliver value to aged care organisations and their residents.
Primarily, the Minister for Aged Care, Senator The Hon Richard Colbeck, will introduce the event live via video link from Canberra – as Parliament is sitting w/c 9th August – and he will outline the challenge facing the procurement profession in this sector as seen by the federal government.
This core message will be supplemented by the national CEO of the Council for the Aging (COTA) the leading not-for-profit representing the rights and interests of Australians over 50.
Secondly, a range of senior procurement leaders from the sector will present case studies of how they are approaching this challenge for aged care providers both small and large and both not-for-profit and commercial operators.
Thirdly, a presentation over ZOOM from the UK, directly into the auditorium, will outline the impact of the UK CARE ACT 2014 on how the UK aged care sector now manages their supply side.
Finally, a collection of support providers to the aged care sector will offer short presentations on how they can directly help aged care providers reinvent the cost base of aged care in coming years.
Our World Class SpeakersView on the speakers page
Bringing together the largest gathering in the country of Aged Care Procurement Leaders and their teams
. The key forces acting upoin Aged Care in 2021 and beyond
. Event welcome and housekeeping
A formal welcome and introduction from the federal government Minister for Aged Care
As parliament is sitting this week, a specially recorded video message for the PASA ACPC
Aged care providers face the challenge of implementing a wide ranging package of reforms in the next 12-18 months to meet core requirements following the Royal Commission. Particularly, to build a high quality aged care system that’s grounded in human rights and which treats older people with respect for their diversity and capacities, ensures greater control over their care and support, and delivers appropriate, safe and timely services, and fair value for their and the taxpayer dollar.
The challenge of making better care for older Australians affordable will largely fall to providers and their business teams. The Council on the Ageing (COTA) Australia, a leading player in reform, can make seven principal recommendations on areas of focus for greater bringing affordability for aged care for all stakeholders.
. Truthfully there is no such thing as a ‘deep-clean’ – which is a media confected term:
So what are you truly paying for?
. Understand the actual levels of CLEAN you can quickly achieve and the real science
behind the different levels of approach to combat all forms of viruses and infections such as
Covid, Novaviruses, MRSA, Cold & Flu, salmonella & ecoli through electrode driven disinfection
As profit margins in the Aged Care sector are under unprecedented pressure, the need for an effective cost reduction strategy led by Procurement has never been more important. This contribution will offer an analysis of the broader financial pressures facing the industry and review a range of strategies available to Procurement that will be key to the sector’s viability. In particular the presentation will focus on: Sources of income available to the industry and how they compared to other sectors. Cost reduction strategies as an opportunity and a constraint in the aged care sector. Types of cost reduction strategies available to procurement
Access to mobility services has historically been a challenge both from a financial and operational point of view. Cabcharge has invested heavily in their Community Card solution to provide at-home clients with a safe and cost-effective means of travel. In this session, you’ll learn how Cabcharge can help you:
• Ensure safe, convenient, and independent travel for your clients
• Streamline your month-end reconciliation process and reduce administrative and operational inefficiencies
• Provide visibility of your clients’ travel spend through enhanced reporting
Procurement in private health care has fused successfully commercial drivers with world-class
quality standards in healthcare. This CASE STUDY illuminates how Ramsay Healthcare
have approached professional procurement in recent years, both in Australia and overseas,
and overcome some of their challenges along the way for the benefit of all their stakeholders.
CASE STUDY: RSL LifeCare Supplier Engagement programme: The business benefits of proactive procurement strategy & building supplier relationships: How supplier engagement can work in an aged care supply chain. How and why it can dovetail with supplier segmentation, vendor diversity, contract management and SRM:
What is the obvious role for procurement in aged care, post Royal Commision?
Importantly, what is the less obvious one? How can procurement add more value?
Procurement’s role needs to shift to business partner or internal consultant, working with its stakeholders to improve quality of service and provision of choice for their clients
How procurement can work more proactively with the business to support investment, quality indicators, technology, compliance and risk mitigation whist still delivering ongoing value at its core.
Panel Discussion :
Tracey Shearer AUGUST CONSULTING … Geoff Brown PORTLAND
Brett Beattie ESTIA HEALTH … David Tran RSL … Chris Heptonstall UNITING CARE
Procurement can do more than just cut price and save cost. It can also work to reduce risk, improve quality and improve policy oputcomes. Working more closely with suppliers can bring direct benefits to Aged Care providers and their residents through using procurement as an instrument of a policy to achieve broader aims for good.
For example, better quality food, means better health for residents.
Working with suppliers for them to engage ‘Grey Army’ labour enables older Australians.
Buying locally – to enage the community directly with residents more
. Review of Day One
. Preview of Day Two
. Cocktail sponsor’s message
. Exec summary of Day One
. Event welcome and housekeeping II
SA Health has invested heavily in its health procurement strategy this last few years – an investment that paid back throughout the pandemic for SA residents.
The particular focus for SAH included new competitive arrangements, understanding end to end supply chain risks and a detailed SRM strategy.
The new state-wide distribution centre to open in September 2021 will enable further improvements to the overall supply chain underpinned with improved systems and extensive staff training programmes.
This case study will highlight the learning points from an investment in supply side investment for patient benefit.
A hygenic environment is the key to good health: And a quality laundry
solution is a key part of providing the most hygenic environment possible
for older Australians in aged care : Quickly learn about both the science and economics
of investing in high quality laundry solutions from the world-class German provider.
Meeting the immediate need for short term savings to enable more care for residents and yet making care more affordable in the long run demands a more startegic approach, which might include:
. Forging a medium term cost reduction strategy for the business
. Commercialising the longer term to ensure ‘more care’ is more affordable
. Embracing CATEGORY MANAGEMENT approaches
Many aged care providers run their own fleet – or at least have high needs for relaible transport. But much has changed after the pandemic. Today, fleet managers have to balance a greater range of factors to optimise solutions to their needs, including: fleet size, long lead-times, second hand values, extended/shortened leases, GREY fleet usage, flexible vehicle usage, ride-sgaring, private hire, taxis and even the pivot ot Electric Vehicles. This session is designed as a helpful short-cut for your new fleet strategy and post-Covid transportation thinking.
Automating procurement process is about much more than standardisation & efficiency.
A well executed P2P strategy can drive change for the better and enable that essential balance between great customer service and proper risk management, compliance and governance of the supply side
Moreover integrating your P2P solution with other lkegacy systems and your eProcurement solution will offer synergistic benefits
Not everyone can afford global quality ERP systems with end-to-end procurement functionality and customised USER interface support. But not everyone needs all that either. User friendly and highly configurable off-the-shelf smaller systems can give aged care providers everything they need almost immediately in a way that easily integrates with their P2P system:
Including, intuitive interface design, eTendering facilities, integrated contract management & contracts register, decision making eAlerts, process mapping, escalation pathways & eSignatures, SRM functionality and capital works capability.
A major contributor to cost reduction can be reducing wastage. Not simply abstinence, but sharper approaches to reducing waste where it is evident or, even, not so evident – increasingly important as savings tend to zero over time.
Reducing waste can include everything from better processes to tighter protocols and better stock control strategy through to implementing an ERP based world-class stock management systems – which can be overkill for smaller providers.
“Citing examples and case studies from different categories such as food & beverage, consumables and PPE will illustrate potential waste reduction strategies that can save a great deal including;
Smarter economic order quantities, better forecasting, ward-level stock management and, essentially, an actual waste strategy for each premises.
Ultimately, in order to provide higher standards of care for residents, in line with the Royal Commission recommendations, providers are likely to need to strip out unnecessary costs quickly. In effect, to get more value for every dollar spent.
But how exactly can this be achieved safely, without compromising standards?
What is essential to do? What is preferable to address? What has only a marginal effect?
And what level of investment is optimal to enable such savings?
. Review of Day Two
. Feedback & housekeeping