
The new role for Procurement in aged care –
post Royal Commission
EVENT OVERVIEW
The challenge facing Procurement in the aged care sector
Together with the lasting impact of the Covid pandemic, changes in aged care protocols are here to stay. The common denominator of both the Royal Commission and the pandemic will be the firm desire to raise standards of care for older Australians.
Inevitably, better care will cost more and the vast majority of aged care operators will not be able to bare such increases easily. And any increases in government funding over the short and medium term will never be enough to cater for our significantly aging population.
The challenge for procurement in the aged care sector is nothing less than to help redesign the operating cost model to ensure high standards of aged care remain affordable indefinitely.
This event traditionally brings together the largest gathering in the country of Aged Care Procurement Leaders and their teams. Over 200 attendees are expected to attend this 7th annual PASA Aged Care Procurement Conference at Royal Randwick Racecourse on 8th & 9th June – live and in person!
WHY YOU SHOULD ATTEND
- Hear directly from the Minister of Aged Care on the views of the federal government regarding the crucial role of procurement in the aged care sector post Royal Commission
- Learn from other procurement leaders in the aged care sector on how they are forging and prioritising their procurement strategies through a range of CASE STUDY presentations from aged care providers large and small
- Understand how vendors are innovating and working to meet the changing needs of the aged care sector post-Covid and post-Royal Commission particularly
- Network with your peers and industry experts both throughout the event, but also at pre-arranged networking opportunities during the programmes including frequent refreshment breaks and the complimentary drinks reception on the evening of Day One at 5pm.
WHO SHOULD ATTEND AND WHY
Buyers responsible for procurement of assets, goods or services for an aged care provider:
- Learn latest and best trends in aged care procurement and supplier/contract management
- Benchmark your current policies and procedures against industry best practice
- Build valuable relationships with fellow buyers
- Meet potential new suppliers in the extensive trade show
- Get out of the bubble of your own organisation and see how others are tackling the same issues you face on a day-to-day basis
Suppliers to the Aged Care Sector
- Meet key procurement decision makers and influencers from aged care providers. No other conference delivers you such a targeted audience
- Gain a better understanding of the challenges your customers are facing and how you might help address them
Don't miss this unique opportunity!
Meet potential new suppliers in the extensive trade show


ABOUT THE PROGRAMME
This 7th Annual PASA Aged Care Procurement Conference will focus on how procurement can deliver against this challenge and will address the most critical procurement capabilities to deliver value to aged care organisations and their residents.
Primarily, the Minister for Aged Care, Senator The Hon Richard Colbeck, will introduce the event and will outline the challenge facing the procurement profession in this sector as seen by the federal government.
This core message will be supplemented by the national CEO of the Council for the Aging (COTA) the leading not-for-profit representing the rights and interests of Australians over 50.
Secondly, a range of senior procurement leaders from the sector will present case studies of how they are approaching this challenge for aged care providers both small and large and both not-for-profit and commercial operators.
Thirdly, a presentation over ZOOM from the UK, directly into the auditorium, will outline the impact of the UK CARE ACT 2014 on how the UK aged care sector now manages their supply side.
Finally, a collection of support providers to the aged care sector will offer short presentations on how they can directly help aged care providers reinvent the cost base of aged care in coming years.
Bringing together the largest gathering in the country of Aged Care Procurement Leaders and their teams
Over 200 attendees expected
Join us LIVE and in PERSON!
Our World Class Speakers

Murray Peters – Procurement Portfolio Manager at Australian Entity of Bupa
Murray is an experienced procurement professional who is inventive and brings significant energy to any undertaking. Murray’s strength in defining strategy within procurement functions enables teams to deliver shared value; ensuring consideration is given to environmental and social opportunities throughout the supply chain.
A natural leader who creates a structured environment that allows team members to grow and develop as well as delivering on business objectives, Murray is pragmatic and always looks for opportunities to influence business spend outside procurement scope.

Nicki Doyle – Partner Health, Ageing & Human Services, KPMG
Nicki is a Partner in the Health, Ageing & Human Services Sector and co-leads Ageing across KPMG Australia. An experienced consultant, with extensive experience working with clients within the ageing and community sectors, including Commonwealth and State government jurisdictions, health services, for-profit and not-for-profit organisations.
Nicki is a qualified physiotherapist, with extensive clinical, management and project experience, and has worked in the health, community and hospital sectors in Australia and the United Kingdom. Her key areas of interest are aged care, community care, sub-acute care and rehabilitation, out of hospital models of care, and primary care with a particular focus on chronic disease and palliative care. She has a strong strategic and operational focus, and incorporates a clinical focus into her engagements.
Nicki has published and presented widely on issues related to service delivery in community health, ambulatory care and sub-acute care. She was awarded a Churchill fellowship to investigate alternative models of allied health out of hospital care, and has also received a Public Sector WA award and Healthy WA award for her projects

Pauline Rolfe, Director within the Sourcing & Procurement Advisory practice, KPMG
Pauline is a Director within the Sourcing & Procurement Advisory practice at KPMG based in Sydney. She is passionate about assisting clients respond to growth, performance and risk challenges, with a focus on large transformation programs across strategic cost reductions, procurement target operating model design, and digital procurement platform implementations. Her goal is to continue to collaborate with clients across the Health and Aged Care sector to elevate the role and impact of their procurement functions.

Tim Carroll BSc MBCS MCIPS, Commercial Director, Healthdirect Australia
With over 25 years international experience in financial services, technology and consulting sectors, Tim has held numerous business and shared services leadership roles in retail operations, product management, IT and procurement.
Tim has worked for global organisations such as HSBC and Accenture as well as large ASX companies CBA, NAB and Suncorp. He has strong digital transformation and program management experience, which complements his passion for developing and executing commercial strategy.
Tim joined Healthdirect Australia in April 2021 heading up the sourcing and supplier management functions. He is currently playing a key role in the transformation of the Healthdirect business, building a highly responsive commercial capability to support the increasing demand for virtual and digital health services.
Tim graduated from Manchester University in the UK with an honours degree in Management Sciences. He is a Member of the British Computer Society and the Chartered Institute of Purchasing and Supply.

Brooke Lord, Head of Advocacy and Policy, for the RCSA
Brooke is the Head of Advocacy at RCSA, the peak industry body for the recruitment and staffing sector in Australia and New Zealand. RCSA represents over 2000 corporate and individual members which include a large number of specialist aged care recruitment and staffing agencies. An experienced Public Affairs leader, Brooke has worked in Corporate and Public Affairs across a range of organisations and industries, including Aged Care provision and Aged Care staffing . In 2020, Brooke worked with RCSA members and the Commonwealth Government to establish a surge workforce program that leveraged RCSA’s member network to assist in meeting surge workforce demand across Australia’s aged care sector during the pandemic. RCSA’s surge workforce program has filled more than 52,000 shifts in aged care facilities across Australia, providing critical care – and saving lives – for residents at short notice and at a vital juncture. Brooke is a strong advocate for the vital role that non-traditional and flexible labour plays within the aged care sector in addressing unexpected and short-term staffing needs, in meeting surge requirements and in providing specialist skills or services.

Ian Yates – National CEO, Council on the Ageing (COTA)

Pratiksha Becker – Head of SRM for PSCM, DHW
Head of COVID-19 Community Logistics and Distribution and COVID-19 Vaccine Logistics
Head of Supplier Relationship Management
Pratiksha is a versatile Supply Chain and Procurement specialist with experience in the Healthcare and Manufacturing sector globally and in Australia with added expertise in sales and consulting centric roles. Pratiksha enjoys working in collaborative environments and has supported SA Health with the COVID-19 response, first supporting with additional demand of essential PPE and more recently managing the operational logistics and demand planning of COVID-19 vaccine for SA Health.
Working closely with suppliers and utilising the relationships and existing contracts as well as collaborating with a range of stakeholders within our organisation has been one of the keys to our success in managing the COVID-19 pandemic from a procurement and supply chain perspective.
Pratiksha joined SA health in 2018 as Head of Supplier Relationship Management and developed an SRM framework and further build on our supplier relationships.

Tania Killeen-Noy – Procurement Manager at Bupa Villages & Aged Care NZ

Paul Oliver – Director/Principal, Consultant, Fleet Advisory

Chris Heptinstall- CPO, Uniting Care NSW

David Tran – Director of Procurement, RSL Lifecare

Brett Beattie – Head of Procurement at ESTIA HEALTH

Geoff Brown – Director, Health Consulting, Infosys Portland Group

Renata Sekulic, National New Business Manager, Cabcharge Australia Limited

Warren Shaw – Director, Client Engagement, Open Windows Software

Hayley Kudra – Head of Operations, Unimarket

Marco Clerici – Key Account Manager, Miele
Marco is a Senior Sales Manager for Miele Professional based in Sydney. He is passionate about driving and excelling hygiene standards in the aged care sector. His goal is to continue to educate and collaborate with clients across the Health and Aged Care sector to elevate hygiene standards across Aged care facilities.

Monique Ward – Social Procurement Lead, Social Traders

Tracey Shearer – Managing Director, August Consulting

Rob Whiteley – CEO, Infection Protection

Jonathan Dutton FCIPS – CEO, PASA
Our Sponsors and Partners









